Take Your Hands Off Your Mouse
When you have a computer problem, the solution is one mouse click away. Let us take it from here!
- Step 1 – Download
Download the Live Support utility for your system:
Windows OS ( 7/Vista/XP )
Apple OS X (10.4 and above )
- Step 2 – Connect
Watch your problem being solved, and interact with the expert.
- Step 3 – Done
“Get back to using your computer, and enjoy!
Reasons to use our Remote Assistance
You don’t have to leave your home to get help for most computer problems. Help through your high speed internet connection is just a mouse click away, day or night.
- Cost Effective
We offer flat-rate-per-issue prices, which vary based upon the nature of your specific needs. We offer a Single Support Session, which is a good option for residential clients, and the Managed Care, which is mostly used by businesses.
- Safe and Secure
Our remote session is protected by an encrypted 128-bit connection, and you can watch what the technician does.
Aeon Tech also offers remote support services during your warranty period. If you have problems related to the original service provided, we will work to remedy your problem quickly, at no additional costs.